Account Coordinator
Working with a diverse team and interacting across various departments, you will be responsible for assisting the Account Manager in servicing accounts, communicating client requests to the Solution Operations and Development teams, as well as communicating project updates back to the Account Manager and to the clients. You will also assist with the management of client projects, address and answer client requests, and train our clients on how to utilize our application more effectively.
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Integration Specialist
The Integration Specialist’s role is to plan, coordinate, and supervise all activities related to the implementation of new accounts, as well as Integration projects for existing clients. As the Integration Specialist you will be working with a diverse team and interacting across various departments. You will work as a liaison between technical and business communities and communicate complex technical situations in understandable terms. You will help client's define the scope of their projects and work with them to implement. The Integration Specialist is responsible for successfully leading each new client through their initial integration. Communication skills, problem-solving, project management, and knowledge of integrations and restaurant systems are critical for successful performance in this role.
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