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Red Robin
Customer story

Red Robin

via Talon Management Services, a franchisee

A client of over 10 years that started paying credit-card tips to pay cards, through an export built in Mirus.

Segment
Franchisee
Units
20 Red Robin, 8 Wingstop
Published interview at
blog.mirus.com
  1. The challenge01

    Weekly P&L summaries for operators were built by hand. The team wanted to pay credit-card tips out on a pay card, and needed a reliable export to do it.

  2. What Mirus does02

    Mirus produces the automatic export for tip pay-card payments, rolled out across Red Robin locations. The Black Box integration, which would end the manual P&L data work, was the next step the controller identified.

  3. The result03

    Less cash on hand, lower armored-car cost and less exposure to loss, and accountants and operators have more time for reconciliation. The controller says it has never been wrong.

“I don't know how we could have done it without Mirus honestly.”
Cristina ShuppFinancial Controller, Talon Management ServicesRed Robin
Summarized from a published interview.Read the interview
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