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SPB Hospitality
Customer story

SPB Hospitality

Owner of Krystal and several other concepts

One reporting layer across almost 300 locations, without keeping a data scientist in-house to run it.

Segment
QSR
Units
Almost 300 locations
Published interview at
blog.mirus.com
  1. The challenge01

    Getting to the data was the slow part. Excel meant hours of gathering before any analysis could start, and building the equivalent in a tool like Power BI meant keeping data scientists in-house to maintain it.

  2. What Mirus does02

    Mirus integrates the source systems and provides both the warehouse and the reporting layer. The team runs alerts, group alerts, sparklines and graphs on the same data rather than assembling it by hand.

  3. The result03

    Analysts pick the tool up without additional training, and questions get answered from the data rather than after it has been gathered.

Summarized from a published interview.Read the interview
More operatorsAll 17 stories →
  • Whataburger of Mesquite
    Whataburger of MesquiteQSR · 18 units

    An 18-unit franchisee that replaced store-by-store Excel and Access reporting with one picture of the business.

    Read the story: Whataburger of Mesquite
  • Portillo's
    Portillo'sFast casual · 70+ locations

    Sales posting and GL tie-out went from three people over three or four days to one person in a half hour.

    Read the story: Portillo's
  • The ONE GroupPolished casual · 98 locations

    Reports that ran overnight on two laptops now arrive the same day, across four concepts.

    Read the story: The ONE Group

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