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Flagship Restaurant Group
Customer story

Flagship Restaurant Group

23 locations in 13 states compared on labor hours per unit produced, a figure Toast could only give store by store.

Segment
Multi-concept
Units
23 locations, 13 states
Published interview at
blog.mirus.com
  1. The challenge01

    Reports came out of the POS, which stops being useful at 23 locations across 13 states. Comparing labor or item sales between concepts took more time than it was worth.

  2. What Mirus does02

    Mirus integrates Toast across the estate and organises it by sales category, from sushi to sake, and by labor measure, so any concept can be compared with any other.

  3. The result03

    Labor hours per production unit are tracked by location, and the correlations between high-performing stores are visible. Owner requests that used to take time are answered on the spot, with 13-week trends on any revenue centre.

“Mirus is absolutely critical.”
Devin JacobsonDirector of Restaurant SystemsFlagship Restaurant Group
Summarized from a published interview.Read the interview
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