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News

February 17, 2009 10:06 AM Eastern Time

MIRUS Solution Sells Itself to Dewey's
Competitors Dumped after Capabilities Comparison

HOUSTON--(BUSINESS WIRE)--In contrast to the relationship-driven sales business, MIRUS Restaurant Solutions got its newest contract, Cincinnati-based Dewey's Pizza, based entirely on a consultant's analysis of four competing business intelligence offerings.

Dave Bennett, President and CEO of MIRUS said, "We never met the consultant or the folks at Dewey's before. Our first contact was in email. They emailed us. That has never happened before."

With a reputation for great pizza and all things cool, Dewey's was all business about this deal. No wonder. The 12-unit company was growing, but its existing enterprise system barely met needs and didn't allow for expansion. The company sought business intelligence with flexible reporting as well as an origination hub for all the business process data.

Bill Wooten, controller for Dewey's Pizza said, "The data from our register system was there but if we wanted to create our own reports or generate a modified report we had to call in a programmer. There was no such thing as ownership or 'instant'."

In response to Dewey's three-page request for information, MIRUS provided 25 problem-solving pages that included advantages of the flexible and empowering, on-demand MIRUS Exception-Based Management Reporting tool.

"Basically, everybody told us their product could do what we wanted, but only the MIRUS reporting tool was at a level of user-friendliness that we could control ourselves," said Jason Busch, Dewey's IT consultant.

Bennett said, "There's a lot of value in the notion that none of Dewey's people has to touch the data before the president and CEO look at it. That frees up managers to focus on more important operational issues."

Busch added, "And while MIRUS was neither the most expensive nor the cheapest, they were the only ones who gave us a very clear picture of what our total cost would be."

About Dewey's Pizza

Based in Cincinnati and started in 1998, Dewey's Pizza currently has 14 company owned locations. They are in the metro markets of St. Louis, Cincinnati, Dayton, Columbus, and Cleveland. The neighborhood restaurants are known for their hand tossed gourmet pizza, their domestic micro beers on tap, and their high quality salads. Visit www.deweyspizza.com for more details.

About MIRUS

MIRUS is the industry leader in Exception-Based Restaurant Management solutions. It pioneered the delivery of business intelligence and exception-based reporting over the Internet with its Software-as-a-Service (SaaS), successfully serving recognized regional and national brands. Clients include YUM! Brands – Taco Bell, Pizza Hut, KFC, Long John Silvers, and A&W – as well as Arby's®, Burgerville®, Café Rio Mexican Grill®, Carino'sTM Italian Grill, Church's Chicken®, Dairy Queen®, Cousins Subs, Dewey's Pizza, El Gallo Giro®, Great American Restaurants, Planet Hollywood®, The PALM Restaurant Group®, Tumbleweed Southwest Grill® and Wolfgang Puck Fine Dining Group. MIRUS solutions are web-based, with subscription-based pricing, helping multi-unit food-service companies and multi-unit franchise operators drive profits and run their businesses more efficiently and more profitably.


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